Service Terms and Usage Guidelines

2.1 Permitted Uses

You may use our website and services for the following purposes:

• Browsing information about our accounting services
• Submitting inquiries about our services through the contact form
• Engaging with us to discuss potential service engagements
• Accessing resources and information we make publicly available

2.2 Prohibited Uses

You may not use our website or services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit any harmful, fraudulent, or malicious content
• Interfere with or disrupt our services or servers
• Attempt unauthorized access to our systems or networks
• Use automated tools to scrape or extract data from our website
• Impersonate another person or entity
• Engage in any form of harassment or abusive behavior
• Distribute spam or unsolicited communications

2.3 Service Access Requirements

To use our services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when requested
• Maintain the confidentiality of any credentials or access information

3.1 Contact Form Submissions

When you submit an inquiry through our contact form:

• You represent that all information provided is accurate and truthful
• You consent to our use of the provided information to respond to your inquiry
• You understand that submissions do not create a client relationship until formal engagement
• We will respond within one business day during normal business hours

3.2 Electronic Communications Consent

By using our services, you consent to receive electronic communications from us. These communications may include responses to inquiries, service updates, and administrative messages. You may opt out of non-essential communications by contacting us.

4.1 Service Uptime

While we strive to maintain continuous availability of our website, we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to minimize disruptions and provide notice of planned maintenance when possible.

4.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our services. We are not liable for any modification, suspension, or discontinuation of services.

4.3 Geographic Availability

While we provide services to organizations worldwide, certain features or services may not be available in all geographic locations. We reserve the right to limit availability based on geographic, legal, or operational considerations.

5.1 Our Content

All content on the Cipherwell website, including text, graphics, logos, images, and software, is owned by or licensed to Cipherwell and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks, logos, or branding without authorization
• Create derivative works based on our content
• Remove or alter any copyright or proprietary notices

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these terms. This license does not include any right to download, reproduce, or use our content for commercial purposes.

5.3 User Submissions

When you submit content through our contact form or other communication channels, you grant us a non-exclusive license to use that content for the purpose of responding to your inquiry and improving our services. You retain ownership of any content you submit.

6.1 No Client Relationship

Accessing our website or submitting an inquiry does not create a client-professional relationship. A formal engagement letter must be executed before any professional services are provided. Until such engagement occurs, no confidential or privileged relationship exists.

6.2 Service Descriptions

Information about our services is provided for general informational purposes and does not constitute professional advice. Specific service terms, scope, deliverables, and fees will be detailed in individual engagement letters.

6.3 Service Engagement

Each service engagement is subject to separate terms outlined in a written agreement. These website terms do not supersede or modify the terms of any executed service agreement.

7.1 Service Disclaimer

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.

7.2 Information Accuracy

While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding the completeness, accuracy, reliability, or suitability of any information on our website. Your use of such information is at your own risk.

11.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable international business law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

11.2 Dispute Resolution

In the event of any dispute arising out of or relating to these terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If negotiations are unsuccessful, disputes may be resolved through mediation or arbitration as mutually agreed.

12.1 Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Cipherwell regarding your use of our website and services.

12.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

12.3 Waiver

Our failure to enforce any right or provision of these terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

12.4 Assignment

You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.