PRIVACY POLICY

Your Privacy and Data Protection

At Cipherwell, we take the protection of your personal information seriously. This Privacy Policy explains what data we collect, how we use it, and the measures we take to keep it secure. We are committed to transparency and giving you control over your personal data.

Last updated: February 2, 2026

Information We Collect

Information You Provide Directly

When you interact with our services, you may provide us with personal information including:

  • Name and contact information when you submit inquiries through our contact form
  • Email address for correspondence and service-related communications
  • Any additional information you choose to include in your messages to us
  • Professional details when discussing potential service engagements

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • IP address and approximate geographic location
  • Browser type, version, and language settings
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website or source that directed you to our site
  • Date and time of your visit

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent

When you voluntarily provide information through our contact form or consent to optional cookies, you are giving us permission to process that data for the purposes described.

Legitimate Interests

We process certain data to operate and improve our website, prevent fraud, and ensure security. These are legitimate business interests that do not override your privacy rights.

Legal Obligations

In some cases, we may be required to process data to comply with applicable laws, regulations, or legal processes.

How We Use Your Information

Providing and Improving Our Services

  • Responding to your inquiries and providing information about our services
  • Processing and fulfilling service requests
  • Analyzing website usage to improve functionality and user experience
  • Diagnosing and resolving technical issues
  • Developing new services and features based on user needs

Communications

  • Sending responses to your contact form submissions
  • Providing updates about services you have inquired about
  • Sending important notices about changes to our services or policies
  • With your consent, sharing information about relevant services or updates

Security and Compliance

  • Protecting against fraud, abuse, and security threats
  • Ensuring compliance with legal requirements and industry standards
  • Maintaining accurate records for regulatory purposes
  • Investigating and preventing potential violations of our terms

Sharing Your Information

We do not sell your personal information. We may share your data in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our website and providing services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Analytics Services

We use analytics tools to understand website usage patterns. These services may collect data about your visit, but we configure them to respect your privacy choices.

Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:

  • Contact form submissions are retained for 24 months or until the inquiry is resolved and follow-up period has passed
  • Analytics data is retained in aggregated form for 26 months
  • Cookie data is retained according to the settings you choose
  • Legal and accounting records are retained according to applicable regulatory requirements

After the retention period expires, we securely delete or anonymize your personal information.

How We Protect Your Data

Technical Safeguards

  • Encryption of data in transit using industry-standard protocols
  • Secure storage systems with access controls and monitoring
  • Regular security assessments and vulnerability testing
  • Firewall protection and intrusion detection systems
  • Automatic security updates and patch management

Administrative Safeguards

  • Limited access to personal data on a need-to-know basis
  • Employee training on data protection and privacy practices
  • Confidentiality agreements with all personnel who handle data
  • Regular audits of data handling procedures

Breach Response

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach. We maintain an incident response plan to address security events promptly and effectively.

Your Privacy Rights

Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that we delete your personal information, subject to certain legal obligations that may require us to retain some data.

Right to Data Portability

You can request that we provide your personal information in a portable format that you can transfer to another service provider.

Right to Object

You can object to our processing of your personal information for certain purposes, including direct marketing and processing based on legitimate interests.

Right to Restrict Processing

In certain circumstances, you can request that we limit how we use your personal information while we verify its accuracy or assess your objection to processing.

Right to Withdraw Consent

Where we process your data based on consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly.

How to Exercise Your Rights

To exercise any of your privacy rights, please contact us through our contact form. We will respond to your request within one month, though complex requests may take up to three months. We will inform you if we need additional time.

To help us verify your identity and locate your data, please provide:

  • Your name and contact information
  • A description of the data you're requesting or the right you wish to exercise
  • Any relevant dates or details that would help us locate your information
SUBMIT A REQUEST

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

As we provide services globally, your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, including standard contractual clauses and other approved transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this policy and may provide additional notice through our website or by email if we have your contact information.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Questions or Concerns?

If you have questions about this Privacy Policy, concerns about how we handle your data, or would like to exercise your privacy rights, please contact us. We are committed to addressing your concerns promptly and transparently.

CONTACT US